What information do we collect?
startnextweek only stores information of our customers provided by the profile they create. We only record PII and other information that is required to do business with you.

On any startnextweek.com.au page that require you to enter PII, we describe what information is needed in order to accurately provide you with the products or services you request. startnextweek.com.au needs to collect PII when you:

Make a booking
Your full name, address, email address and phone number are taken each time you book a course with startnextweek.com.au. We will also collect but not store credit card information, including card number, card type, cardholder name, expiry date and security code (the three digit number on the reverse of your credit card) to pay for courses purchased through startnextweek.com.au.

Waitlist on a course
Your full name, email address and phone number are taken each time you place yourself on waitlist for a course at startnextweek.com.au.

Create an Email Alert
Your full name and email address are taken each time you create an email alert profile at startnextweek.com.au.

Contact startnextweek.com.au
startnextweek.com.au collects PII such as your full name, email address and/or telephone number whenever you submit a query or suggestion, or request assistance with a booking.

Statistical information
When you visit the startnextweek.com.au web site we record general information about your visit for statistical purposes. These statistics do not contain any PII.

How do we use your information?
startnextweek.com.au uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected on startnextweek.com.au may be used in the following circumstances:

• When you purchase startnextweek.com.au products or services, waitlist on a course or create an email alert profile.
  Information collected when you purchase from startnextweek.com.au is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your training experience for customer service purposes or to make any changes or cancellations to your booking or requested waitlist.
• When we respond to your questions or suggestions
  We will use your email address and/or telephone to contact you if you submit a question or suggestion.

Who we share your information with
startnextweek.com.au does not disclose any information about customer bookings to anyone except in the following circumstances:

• Training Providers
  startnextweek.com.au provides the student name, telephone number and email address for each booking made to the relevant training provider. Our training providers require this information for the booking and if they need to contact you about the booking. Although startnextweek.com.au offers training from reputable training providers, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policy/statement of any providers whose training you purchase via startnextweek.com.au.
• Legal obligations
  startnextweek.com.au may be required by law to disclose information provided by you to startnextweek.com.au for the purposes of obtaining products or services from startnextweek.com.au. startnextweek.com.au may also disclose information against someone who poses a threat to startnextweek.com.au's interests (such as customer fraud) or whose activities could cause harm to others.

How you control and access your information
startnextweek.com.au believes that site visitors and customers should have control over the collection and use of their PII. You have control over and access to your information as follows:

• Booking Information
  If at any time you would like to alter the PII you provided to startnextweek.com.au in your booking, please login to your profile and edit your information.
• General
  If at anytime you wish to enquire about any of your PII that is stored by startnextweek.com.au, please contact us at privacy@startnextweek.com.au

How we protect your information
startnextweek.com.au is serious about protecting the privacy and security of any personally identifiable information (PII) you provide us. To ensure the confidentiality of your PII startnextweek.com.au uses leading security technology and procedures that are regularly reviewed and updated.

Our systems are configured with industry standard data encryption and firewall technology. When you send PII to startnextweek.com.au over the Internet, your data is protected by technology to ensure safe transmission.