About This Training Course

About “How to increase your rent roll”

Let’s start with a question: Who understands just how challenging it is to be a property manager?

For starters you have the responsibility of managing one of the most valuable assets in the agency. You also have the responsibility of growing it each year. Then there are property owners and portfolios to manage and as for tenants, well, let’s not go there!

One of the great things about this course, apart from what you’ll learn, is that you’ll be with a group of people who understand exactly what your job entails, people who know the frustrations and the rewards that come with your role.

We understand that a typical day for property managers is full of dealing with sometimes demanding property owners, difficult tenants, and coordinating tradespeople, leaving them little or no time to be proactive about building their rent roll.

However, this course offers a new perspective on business development and will show you that it is possible to manage your existing clients more effectively, attract new business, and do it in such a way that is less time consuming and less stressful. Sound good?

You’ll walk away with skills and knowledge which you can apply immediately to increase your rent roll with quality listings.

The course also aims to provide you with information, insights and practical know-how about presenting your personal and agency credentials to prospects. This covers everything from understanding your unique selling proposition and how you can add value to your service offering to handling objections and asking for referrals.

More than anything though, this is a course about using effective communication to build quality, long-term relationships, and isn’t that what being a property manager is all about.

Subjects Covered

Course Agenda

9.00 The Property Manager as Professional Sales Person

Preparation for success
Adding value
Your Unique Value Proposition (UVP)

10.30am Morning tea

11.00 The Property Owner / Property Manager Relationship

The ‘ideal’ property owner
Transactional vs. consultative relationships
Strategies for improving communication

1.00pm Lunch

1.45 Winning New Business

How to source and qualify prospects
Building rapport
What answers are you receiving?
Handling objections
Gaining the authority

3.15pm Afternoon tea

3.45 Growing a Loyal Client Base

The impact of continuous quality service
Handling complaints for successful outcomes
Asking for testimonies and gaining referrals

5.00pm Close

Training Course Outcomes

You’ll walk away with skills and knowledge which you can apply immediately to increase your rent roll with quality listings.

Prerequisites

none

Other Information

Course Facilitator

Ashley Collins has broad sales and management experience gained over 25 years in a variety of industries including Real Estate, Telecommunications, Hardware, Homewares, IT & Entertainment.

While in real estate, Ashley was consistently a top performer in his agency and quickly built a loyal client base.

While Ashley’s experience in real estate gave him an insider’s understanding of the challenges of the property manager’s role, he also has the experience of being an investment property owner and, as a consequence, understands what property owners look for in a property manager.

This breadth of experience, combined with his skills as a trainer and coach, enable Ashley to relate to course participants, to communicate the important messages, and to motivate them to aim for higher achievements in their roles. His focus is always to equip others to reach their full potential.

Ashley is an accredited DiSC Facilitator, as well as holding formal qualifications including a Bachelor of Business (Marketing), a Certificate of Coach & Mentor Practice, and the Certificate IV in Training & Assessment.

If you need further information contact <b>Startnextweek.com.au on 1300 728 102</b>