About This Training Course

The ability to express yourself clearly in writing is one of the most important skills in business. Effective Business Writing Training Course has the ability to inform, persuade and influence. In this Business Writing Training Course you will learn to write documents that are concise, well-structured and well-written. You will learn to create documents that impact the reader and are easy to understand.

You will increase the effectiveness of your business communications through an understanding of the importance of planning and tailoring content to suit the intended audience. Delivery of the Business Writing Training Course program uses a combination of theory, small group discussion and activities, followed by individual written work. Participants are encouraged to bring samples of letters, memos or e-mails from their workplace to discuss during the course.

Subjects Covered

This Business Writing Training Course covers the following subjects:

INTRODUCTION
• Setting the context
• Learning outcomes
• Personal objectives
EFFECTIVE BUSINESS WRITING
• Self evaluation
• What is effective business writing?
• Current trends in business writing
• A structured approach to business writing
THE PLANNING STAGE
• The planning process
• Stage 1 – purpose, outcomes and readers
• Choosing the best approach
• Stage 2 - structure
• Planning checklist
THE WRITING STAGE
• The writing process
• Language – Plain English, active voice, tone, punctuation
• Layout – Headings, sentence and paragraph structure, bullet points
• Writers block
• Writers checklist
THE EDITING STAGE
• The editing process
• Editing checklist
EMAIL AND THE INTERNET
• Writing emails
• Writing for the internet
ACTION PLAN
• Application of learning back at work
• References and further reading

Training Course Outcomes

At the end of this Business Writing Training Course participants will be able to:

• Take a structured approach to business writing;
• Determine the purpose and outcomes of a document;
• Develop an appropriate structure for a document;
• Write using ‘Plain English’, the active voice and an appropriate tone;
• Create an effective document layout;
• Edit a document for accuracy, brevity and clarity; and
• Write specifically for email and the internet

Prerequisites

This Business Writing Training Course requires no previous training or experience.